American Clay Plaster Disaster

I feel the need to share our experience with the American Clay Product and EcoHaus. The product is very beautiful, if you do not have to witness it being sprayed down, smell the moist clay and then having it scrapped off your walls. It looked like a old moldy house. It was very discouraging.

Prior to our project, our sheet rock contractor had had success with this product on a number of different occasions. The only thing he did differently this time was to take EcoHaus's advise and use a different base product. The American Clay would not adhere to this product. As you could see in the previous photos, it began to pop off. We continue to have problems with the Porcelina product we used on the ceiling.

Our contractor was smart enough to check in with other contractors to see if they had similar issues. He found one that experienced the very same thing we had when they followed EcoHaus's advice to use the mud plaster as the base product.

After scrapping it all off, resurfacing the walls using the old tried and true method, it worked. However, we had to purchase new material for the final surfacing. This doubled the cost of this project. EcoHaus would take not responsibility for this disaster. Or even enter into dialog. Our message to other who want to try this is to not use EcoHaus as their supplier. The customer care is not existent once you spend your money and walk out the door.